“I made a mistake. I understand how it impacted you. I apologize. This is what I commit to do differently going forward. Please hold me accountable to honor my commitment.”
As leaders, we sometimes tend to dismiss our errors, or trivialize their impact, or blame them on someone else.
What a lost opportunity to improve ourselves as leaders, to set an example for the people around us, and to reinforce the culture we want for our organizations.
Be intentional about it…